Please send us your Questions or a Description of your problem.
We do our best to respond to emails as quickly as possible but be aware that it may take one or two days before you receive a response to your inquiry. IF you don't hear from us, please follow up with a phone call or send a second inquiry.
If you have photos that you would like to include with your email please follow the instructions below.
Email Instructions for Photos
Please Send Digital Photos!
If you have several photos or your picture is larger than the size limit for our contact form, please send us an email to web@thewoodworksinc.com. Attach your photos to that email and send with a description of your repair.
Note: Please attach photos to your email. Do not Copy & Paste them into the body of the email. We will not see them.
If your photos are too large, you can compress them with an image editing software OR compress them in a ZIP file OR another option is to use an online service like http://www.picresize.com/. Simply follow the directions: Upload your image, Select the new file dimensions (800 pixels is fine), and Save your new image. It's easier than you think.
When taking photos for your e-mail inquiry, here are a few Quick and Easy Guideline:
- Take photos from various angles.
- Take a close-up photo of any repair areas.
- Take an overall photo of the whole item, so that we can see what we're working with.
Please include in your email:
• Name
• Email Address
• Billing Address
• City, State, Zip Code
• Daytime Telephone
• Alternate Telephone
• Question or Description of your problem
Note: When contacting us via email it is vital that you provide us with YOUR CONTACT INFORMATION. We will be happy to respond if you provide full information.
Notes:
Some digital cameras capture images at very large file sizes (at 10 or 15 megabytes or more). Sometimes, these large files are "refused" by the e-mail server. So, if you have trouble sending your images as attachments to your email, you may have to first reduce their size, compress, or Zip the files. Some e-mail programs do this automatically, but not all.
We do our best to respond to emails as quickly as possible but be aware that it may take one or two days before you receive a response to your inquiry. IF you don't hear from us, please follow up with a phone call or send a second inquiry.